Privacy Policy

This Privacy Policy explains how BND (“BND,” “we,” “us,” or “our”) collects, uses, and protects information when you visit bndins.com (the “Site”), book an appointment with us, or receive text messages from us.

Information we collect

Information you give us

• Your name, mobile phone number, and email address.
• Your appointment preferences (date, time, and topic) and any notes you include.
• Whether you chose to receive text messages, along with the date and time you opted in, the page you used, your IP address, and the exact consent wording shown to you.
• Information you share during a consultation so we can help with the coverage you ask about.

Information collected automatically

When you submit our booking form, we record your IP address, browser type, the page you used, and the time of your request as part of your appointment and consent record. Our hosting provider processes standard technical information, such as your IP address, to deliver the Site securely. We do not use cookies, analytics, or advertising trackers on the Site.

How we use information

• To schedule, confirm, remind you of, and reschedule appointments you request.
• To contact you about your request by phone or email.
• To send text messages, only if you opted in to receive them.
• To provide the insurance services you ask us for.
• To keep records of your consent and communication preferences, including opt-outs.
• To operate, maintain, and secure the Site, and to comply with legal obligations.

Text messaging (SMS)

If you check the optional text-message box when you book, you agree to receive appointment-related text messages from BND at the number you provided through our program, BND Appointment Texts. These messages include appointment confirmations, reminders, rescheduling and missed-appointment notices, and replies to your questions about your appointment.

• Consent to receive texts is not a condition of booking an appointment or buying any product or service.
• Message frequency varies. Message and data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help, or contact us using the details below.
• We do not sell, rent, or share your mobile phone number or text-messaging consent with anyone for their own marketing.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our SMS Terms for full program details.

How we share information

We do not sell your personal information, and we do not share it with other agencies or marketing companies. We share information only in these limited cases:

• Service providers that help us run our business, such as website hosting, appointment scheduling, and our text-messaging platform. They may use your information only to provide services to us.
• Insurance companies you choose to apply with, only when you ask us to help you apply for or enroll in coverage, and only the information needed for that application.
• Legal requirements, when required by law, regulation, or legal process, or to protect the rights and safety of our clients and our business.

None of these exceptions include text messaging originator opt-in data and consent, which we do not share with any third parties.

Your choices

• Text messages: reply STOP to any message, or contact us, and we will stop texting you.
• Calls and email: ask us at any time to stop contacting you by phone or email.
• Access, correction, or deletion: email contact@bndins.com to ask what information we have about you or to request a correction or deletion. We may keep certain records, such as proof of your consent or opt-out, where the law requires or allows it.

Data retention and security

We keep appointment and contact records for as long as needed to provide our services and meet legal and record-keeping obligations. We keep records of text-message consent and opt-outs so we can honor your choices and document them. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

The Site is intended for adults and is not directed to children under 18. We do not knowingly collect information from children.

Nevada residents

We do not sell covered information as defined under Nevada law (NRS Chapter 603A). Nevada residents may still submit a request directing us not to sell their covered information by emailing contact@bndins.com.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the date at the top.

Contact us

BND
2093 Lost Maple St
Las Vegas, NV 89115
Phone: (251) 451-9917
Email: contact@bndins.com